Effective Date: 26th July 2024
1. Overview
Dental Stack values your business and strives to offer the best service possible. We understand that circumstances may change, and you may need to cancel your subscription. This Cancellation and Refund Policy outlines the conditions under which you can cancel your subscription and request a refund.
2. Cancellation Policy
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- Monthly Subscriptions:
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- You can cancel your monthly subscription at any time. The cancellation will be effective at the end of the current billing cycle. You will continue to have access to the services until the end of your paid period.
- To cancel your subscription, please write to us at support@dental-stack.com.
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- Annual Subscriptions:
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- Annual subscriptions can be canceled at any time. The cancellation will be effective at the end of the current billing cycle, and you will continue to have access to the services until the end of your paid period.
- To cancel your subscription, please write to us at support@dental-stack.com.
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- Monthly Subscriptions:
3. Refund Policy
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- Monthly Subscriptions:
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- Refunds are not available for monthly subscriptions. You will have access to the services until the end of the current billing cycle after cancellation.
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- Annual Subscriptions:
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- If you cancel your annual subscription within 30 days of the purchase date, you are eligible for a full refund, which will be credited to your bank account within 7-10 working days.
- After 30 days, no refunds will be provided for annual subscriptions. You will continue to have access to the services until the end of your paid period.
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- Monthly Subscriptions:
4. Special Circumstances
In cases of unexpected events or hardships, please write to us at support@dental-stack.com. We will review refund requests on a case-by-case basis and may provide refunds at our discretion.
5. How to Request a Refund
To request a refund, please write to us at support@dental-stack.com with the following details:
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- Your name and account email address
- Subscription type (Monthly/Annual)
- Reason for the refund request
Our team will review your request and respond within 5 working days.
6. Changes to This Policy
Dental Stack reserves the right to modify this Cancellation and Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us at: support@dental-stack.com